How Wellness Medical Clinic achieved efficient workflows

Featuring insights from:

Jennifer Park

Office Manager

Problem

Front desk staff overwhelmed with appointment calls, causing long patient wait times.

Approach

Implemented Ringlyn to handle appointment scheduling, reschedules, and patient inquiries.

Outcomes

35% reduction in patient wait times

Staff able to focus on in-person patient care

28% increase in appointment capacity

Elimination of scheduling errors and double-bookings

Our front desk staff was overwhelmed with scheduling calls. Ringlyn now handles all routine appointments, giving our team more time for real patient care.

— Jennifer Park, Office Manager