How Horizon Realty achieved efficient workflows

Horizon Realty

Problem

Agents missing potential buyer calls while showing properties, losing valuable leads. On average, 65% of inbound calls went unanswered during business hours when agents were conducting property tours. This resulted in leads going cold or contacting competitors, with an estimated loss of $180,000 in potential commissions quarterly.

Approach

Deployed Ringlyn's intelligent lead qualification system to answer calls, qualify leads based on budget and preferences, and schedule property viewings automatically. The AI assistant was programmed with knowledge of all active listings, neighborhood information, and pricing details, providing instant, accurate responses to buyer inquiries while agents remained focused on in-person showings.

Outcomes

42% more qualified leads captured compared to previous quarter

24/7 availability for property inquiries across all time zones

3.5x ROI within the first month of implementation

Improved agent productivity by eliminating phone interruptions during showings, increasing closed deals by 28%

Lead response time decreased from 4 hours to under 2 minutes

87% of callers successfully scheduled viewings without agent involvement

Lead qualification accuracy rate of 94%, reducing wasted showings

My agents were missing too many calls while showing properties. With Ringlyn, we never miss a lead, and it pre-qualifies buyers automatically. I was skeptical about AI handling real estate conversations, but Ringlyn understands our market, asks the right questions, and books qualified appointments. It's like having a dedicated receptionist for each agent, but better and more cost-effective.
Marcus Thorne, Principal Broker